Sales Terms and Conditions
Effective Date: January 15, 2025

Welcome to Gemsphereglam. By making a purchase on our website, you acknowledge and agree to the following Sales Terms and Conditions. Please read them carefully to understand your rights and obligations when engaging in a transaction with us.

Price Adjustments

  1. Dynamic Pricing: All prices displayed on our website are subject to change without prior notice. We reserve the right to modify prices, promotional offers, and discounts at any time.
  2. Product Availability: Pricing changes may coincide with product updates or availability. We are not responsible for typographical errors in pricing or product descriptions.
  3. Taxes and Fees: Prices do not include applicable taxes, duties, or shipping fees, which will be calculated at checkout based on your location.

Payment Terms

  1. Accepted Payment Methods: We accept payments via major credit cards, debit cards, and PayPal. For specific payment options available in your region, refer to our payment page.
  2. Full Payment Requirement: Payment must be made in full at the time of placing an order. Orders with incomplete payments will not be processed.
  3. Secure Transactions: All payments are processed through secure gateways to ensure your financial data remains protected.
  4. Currency: Transactions are processed in [Your Default Currency]. For international orders, currency conversion rates may apply, and any associated fees are the responsibility of the customer.

Order Confirmation

  1. Confirmation Email: Once your order is successfully placed, you will receive an email confirmation detailing your purchase, including item descriptions, quantities, prices, and an estimated delivery date.
  2. Availability Disclaimer: Receipt of an order confirmation does not guarantee the availability of the item(s) ordered. In cases where an item is unavailable, we will notify you promptly and provide alternative options or issue a refund.
  3. Order Modifications: If you notice an error in your order, contact our support team immediately. Modifications can only be made if the order has not yet entered the processing stage.

Shipping Policy

  1. Global Shipping: We offer worldwide shipping with various delivery options to suit your needs. Shipping costs and delivery times vary based on the destination and chosen shipping method.
  2. Processing Time: Orders are typically processed within 1-3 business days. During peak periods, processing times may extend.
  3. Delivery Estimates: Estimated delivery dates are provided at checkout but are not guaranteed due to potential carrier delays or unforeseen circumstances.
  4. Responsibility: We are not liable for shipping delays caused by carriers, customs clearance, or other external factors.
  5. Tracking Information: Once your order ships, you will receive a tracking number to monitor the delivery progress.

Order Cancellation

  1. Cancellation Window: You may cancel your order within 12 hours of placing it, provided it has not yet been shipped.
  2. Non-Cancellable Orders: Once an order has been shipped, it cannot be canceled. In such cases, you may refer to our Return and Refund Policy for further assistance.
  3. Refund for Canceled Orders: Approved cancellations will result in a full refund to your original payment method within 5-7 business days.

Additional Terms

  1. Force Majeure: We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or government actions.
  2. Limitation of Liability: Our liability for any claim related to your purchase is limited to the total amount of your order.
  3. Amendments: We reserve the right to update or modify these Sales Terms and Conditions at any time. Significant changes will be communicated via email or on our website.

Contact Us

If you have any questions or require further clarification regarding these Sales Terms and Conditions, please contact us:

Thank you for choosing [Your Company Name]. We appreciate your business and are committed to providing a smooth and transparent shopping experience.