Payment Policy
Effective Date: January 15, 2025

Welcome to Gemsphereglam. This Payment Policy outlines the terms and conditions related to payments for products and services purchased through our website. By making a purchase, you agree to this policy. Please read it carefully.

Accepted Payment Methods

  1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  2. PayPal: Payments can be securely processed through PayPal for your convenience.
  3. Other Payment Options: Additional payment methods may be available depending on your location. Please check our checkout page for specific options.

Payment Terms

  1. Full Payment Required: All orders must be paid in full at the time of purchase. Partial payments are not accepted.
  2. Currency: All transactions are processed in USD. For international purchases, currency conversion rates and fees may apply, and these are the responsibility of the customer.
  3. Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase. This confirmation serves as your receipt.

Secure Transactions

  1. Encryption: All payment information is transmitted using industry-standard SSL encryption to ensure your data remains secure.
  2. Payment Gateways: We use trusted third-party payment gateways to process your transactions. Your financial details are not stored on our servers.
  3. Fraud Prevention: For your protection, we may perform additional verification for certain transactions. If your order requires verification, we will contact you promptly.

Payment Issues

  1. Declined Transactions: If your payment is declined, please verify your payment details and try again. Contact your bank or card issuer if the issue persists.
  2. Duplicate Charges: In the event of duplicate charges, please contact our customer service team immediately. Refunds for duplicate charges will be processed within 5-7 business days.
  3. Unrecognized Charges: If you notice any unrecognized charges from Gemsphereglam, contact us immediately to resolve the issue.

Refunds and Chargebacks

  1. Refund Eligibility: Refunds are issued in accordance with our Return and Refund Policy. Please refer to that policy for detailed information.
  2. Chargebacks: We encourage customers to contact us to resolve any payment disputes before initiating a chargeback. Unauthorized chargebacks may result in account restrictions.

Taxes and Fees

  1. Sales Tax: Applicable sales tax will be calculated and added to your order at checkout, based on your shipping address.
  2. Import Duties and Taxes: For international orders, additional duties, taxes, or fees may apply. These charges are the responsibility of the customer and are not included in the order total.

Amendments

  1. Policy Updates: We reserve the right to update or modify this Payment Policy at any time. Changes will take effect immediately upon posting on our website.
  2. Notification: Significant updates will be communicated via email or through a notice on our website. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Payment Policy, please contact us:

Thank you for choosing Gemsphereglam. We appreciate your business and are committed to providing a secure and seamless payment experience.